Aker Solutions' drilling equipment businesses have offered lifecycle services to customers for several years, on equipment and systems ranging from mud pumps to top drives. However, these service departments were always run independently of each other, despite often dealing with the same customers and the same rigs.
Now, the company has taken major steps to strengthen and simplify the structure, in order to offer faster and better service to customers. Knut Mjåland has been given the mandate to build a global service and upgrade organisation within Aker Solutions' drilling systems and equipment business.
"Our common goal is to achieve a seamless service offering by becoming a one-stop shop on a global basis. We have always had good products and services in our portfolio, but our efforts have not always been co-ordinated in the optimal way. However, fuelled by the enthusiasm and determination of our people, we are now well on our way to building that truly seamless offering on a global scale."