Helmerich & Payne Receives Top Ranking In Customer Satisfaction From EnergyPoint Research

Helmerich & Payne has been named the No.1 Land Driller in the EnergyPoint Research Customer Satisfaction Survey for the 12th year in a row. In addition to capturing the top spot overall, H&P was also ranked first in job quality, technology, HSE, Interior Texas and Mid-Continent, the Gulf Coast and three additional onshore categories.

“Having a service attitude means making our customers’ success our top priority and we are honored to have received this recognition from EnergyPoint Research for more than a decade,” said John Lindsay, President and CEO. “Thank you to our customers for continuing to put your trust in us and developing strong partnerships. It is also impossible to thank our employees enough for their hard work and dedication, especially considering the enormous challenges we faced in 2020 to adapt to this new COVID-19 world.”

Doug Sheridan, Managing Director and founder of EnergyPoint commented, “Prior to the onset of the global pandemic in early 2020, both onshore and offshore drilling contractors faced some of the most challenging market conditions in decades. With the decline in demand for oil and gas brought on by COVID-19s halting impact on the global economy, the challenges have only grown. As the entire industry seeks to do more with less, customer satisfaction may prove the difference in determining which companies grow — and which stagnate.”

This survey has been conducted annually since 2007 and reflects feedback from more than 4,000 respondents that use products and services of global oilfield suppliers. The surveys are part of EnergyPoint’s portfolio of studies focused on the oil and gas industry’s satisfaction with the products and services it utilizes and depends upon. A total of 17 contractors received the minimum number of evaluations to be included in this year’s final top-to-bottom rankings.